BlazeSpins Privacy Policy

At Blaze Spins, we understand that your personal information matters to you, and we are fully committed to protecting it. This Privacy Policy explains how we, One Touch Exch Co. Ltd, the operator of blazespins.com, collect, use, store and safeguard your data when you register, log in, deposit, play or withdraw funds through our platform. We at BlazeSpins operate under Licence No. ALSI-202506039-FI2, issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, and we process your data in line with applicable data protection standards.

Who We Are

Blaze Spins Casino is owned and operated by One Touch Exch Co. Ltd, registration number 129024, with its registered address at Trust Company Complex, Ajeltake Road, Marshall Islands MH96960. We at BlazeSpins act as the data controller for all personal information collected through our website and related services, including our BlazeSpins casino app and browser-based platforms.

Information We Collect

When you complete Blaze Spins register steps, we collect certain categories of personal data necessary to open and maintain your account. Our collection practices include:

• We gather your full name, date of birth, email address and physical address at registration.
• We record your login credentials each time you access your BlazeSpins login page, including IP address and device information.
• We collect payment details linked to your Blaze Spins deposit and BlazeSpins withdrawal activity, including the payment method used.
• We store your gameplay history, including slots, table games, live dealer sessions and progressive jackpot activity.
• We log technical data from the Blaze Spins app or BlazeSpins casino app, such as device type, operating system and app usage patterns.
• We may collect identity verification documents, such as a passport, national ID or utility bill, as part of our KYC procedures.

How We Use Your Data

We use the information we collect to operate Blaze Spins safely and efficiently. Our Blaze Spins casino bonus programmes, including deposit boosts, free spins and cashback offers, require us to process your data to verify eligibility and prevent abuse. We also use your data to:

• We verify your identity and age to confirm you meet the minimum age requirement of 18 or the legal gambling age in your jurisdiction.
• We process your Blaze Spins deposit and withdrawal requests, including crypto transactions in Bitcoin, Litecoin, Ethereum and Tether.
• We monitor account activity to detect fraud, multiple accounts or advantage play.
• We personalise promotions, including our BlazeSpins no deposit bonus and Blazing Daily Bonuses offers, based on your activity.
• We communicate with you regarding account updates, promotions and customer support enquiries.
• We comply with our legal and regulatory obligations under our Comoros licence.

Cookies and Tracking Technologies

Our Blaze Spins platform uses cookies and similar technologies to enhance your browsing experience, remember your preferences and analyse site performance. You can manage your cookie settings through your browser at any time, whether you access us via desktop, mobile or the BlazeSpins casino app. Disabling certain cookies may limit some functionality, including automatic login to your Blaze Spins login session.

KYC and Verification

Before processing any BlazeSpins withdrawal, we may request additional verification documents for both fiat and cryptocurrency users. This may include an official ID, proof of address or a selfie holding identification. Submitting false or incomplete documents may result in withdrawal denial, seizure of funds and reporting to relevant authorities. As part of our KYC process, we may contact you by phone; if you remain unreachable within 14 days, we may temporarily lock your account and suspend the pending withdrawal.

Sharing Your Information

We do not sell your personal data. However, we may share limited information with trusted third parties necessary to operate BlazeSpins Casino effectively, including:

• We share data with payment processors and financial institutions to complete your Blaze Spins deposit and withdrawal transactions.
• We share information with our licensed game providers, including Pragmatic Play, Evolution, NetEnt and other listed studios, to enable gameplay and prize distribution.
• We disclose data to regulatory authorities under our Anjouan licence when legally required.
• We may share information with fraud prevention and identity verification partners.
• We may disclose information to legal advisors or arbitration bodies in the event of a dispute, as all disputes are resolved exclusively through arbitration.

International Data Transfers

As an international operator, we at BlazeSpins may transfer your data across borders to servers and partners located outside your country of residence. Where such transfers occur, we take reasonable steps to ensure your information remains protected to a standard consistent with this Privacy Policy.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including regulatory recordkeeping, fraud prevention and dispute resolution. Even if your account becomes inactive after 12 consecutive months, we retain your data and your account remains reactivable at any time by contacting Customer Support, with no inactivity fees charged.

Restricted Countries

Blaze Spins is not available to residents of certain jurisdictions, including but not limited to Afghanistan, Belarus, Iran, Russia, the United States and other countries listed under clause 3.6 of our Terms and Conditions. If you attempt to register, deposit or request a Blaze Spins withdrawal from a restricted location, we may decline processing and are not obligated to complete such transactions, including for bonuses, VIP benefits or loyalty rewards.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We aim to respect these rights wherever applicable, including:

• You may request access to the personal data we hold about you.
• You may ask us to correct inaccurate or outdated information.
• You may request deletion of your data, subject to our legal and regulatory retention obligations.
• You may object to certain processing activities, such as marketing communications.
• You may withdraw consent for optional data processing at any time.

To exercise any of these rights, please contact our support team, and we will respond in accordance with applicable regulations.

Data Security

We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, alteration or disclosure. This includes encryption of sensitive data, secure servers and restricted internal access to your BlazeSpins login and financial records. While we take security seriously, no system is completely infallible, and we encourage you to use strong passwords and safeguard your own login credentials.

Children's Privacy

Blaze Spins is strictly intended for individuals aged 18 or older, or the legal gambling age in their jurisdiction. We do not knowingly collect data from minors, and any account found to belong to an underage individual will be closed immediately, with any associated funds forfeited in accordance with our Terms and Conditions.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology or legal requirements. Any updates will be posted on this page, and we encourage you to review it regularly. Continued use of Blaze Spins after changes are published constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, please reach out to our support team, available 24/7 via live chat or email at [email protected]. You can also contact us through the address listed in our website footer, [email protected]. We are here to help with any privacy-related concerns regarding your Blaze Spins account.